INNER Warranty

When you receive your INNER titanium frame, you're not just getting a product – you're getting peace of mind for 10 years. If the original owner finds any manufacturing defects in materials or workmanship, we've got you covered. All you need is a receipt or proof of purchase, and we'll either repair or replace it for you.

INNER carbon components such as our forks, cockpits and seat posts, come with a 7 year warranty.

Group Set Warranty:

  • Dura-Ace is subject to Shimano's 3 year warranty
  • Ultegra and GRX is subject to Shimano's 2 year warranty

Wheels:

Creative Carbon Wheels come with a 2 year warranty.

We urge all INNER owners to register their purchases with us directly, this way your details and original proof of purchase is saved with us, and ensures a smooth warranty claim process.

Here's what our warranty doesn't quite reach:

  • Normal wear and tear.
  • Damaged resulting from an accident, impact, or from improper handling or usage.
  • Frames that have experienced alterations or lack of care.
  • Parts that don't quite fit or aren't aligned with INNER frames, perhaps due to a less experienced hand in the assembly process.
  • Any wear and tear that alters the product's original polish, style, or overall visual appeal.